• Discovery:
  Recognizing the target audience and defining the true purpose of the web site to ensure client return on investment. By the end of this phase both QC and client should also possess a clear understanding of the scope of the project. What features and functionalities should the final solution possess etc..
• Exploration:
  Creating design prototype. This design usually reflects color themes, imagery, typography; and ideas about the site structure and navigation. The design also illustrates a good deal about the site map, which is basically a high-level diagram of the overall structure of a site.
• Development:
  Developing the full web solution, complete with code, contents and images in our local server. Entire codes, graphics, database (if any) and HTML are thoroughly tested, both individually and as whole unit to ensure the web site is working as flawlessly as possible and it is loading at optimum speed. All the content is checked for spelling and grammatical mistakes.
• Bug and usability testing:
  Testing the system in a production environment and check if all the functionalities are working as they should. Testing for user friendliness. Client involvement is most intense in this phase who constantly provides inputs if all the features matched his/her expectations.
• Deployment:
  Implementing the web site in the client hosting server and configuring it.
• Client Interaction:

  Wolkgeist is reputed for its extreme and effective client support and client interaction. As soon as we start the development process, we assign you a ticket in our Project Tracking System(PTS), where you can log in any time and follow the progress of your solution. A ticket is assigned for every project we work on for you. We post updates and status of your project in the PTS almost everyday.

   

  You can post your reviews and inputs in the ticket system based on your evaluation from the live testing area. We will then take necessary actions and post the updates for you to check. The system is super easy to use and you can follow up everything in one place. No need to send back and forth or keep track of hundreds of emails. If you have multiple projects with us, you can log in using same user id and password and track the progress of all projects in one place.

  
  

  If necessary, besides the ticket system, we can also contact you by Phone and of course, email.

  Maintenance and Evaluation : Supporting the existing site, as well as gathering and analyzing metrics of success. Maintenance includes such things as adding new content, making small usability improvements, fixing simple bugs, answering customer email, checking that all links point to valid pages, and making backups of the entire web site. By evaluation, we mean collecting measurements on how the web site is used, analyzing and summarizing the metrics collected. Metrics measure the overall health of a web site. Without metrics, it is impossible to tell which aspects of a web site are working and which are not. Wolkgeist can provide maintenance and Evaluation services on hourly payment basis.

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